DARK STAR DOWN AND ALL 16 TRADEMARK REGISTERED SUBSIDIARIES ARE SERVICE DISABLED VETERAN OWNED COMPANIES
Returns & Exchanges
We do not accept returns or offer refunds for buyer’s remorse, incorrect size selection, or personal preference. However, if your order arrives damaged, defective, or incorrect due to a production error, please reach out within 30 days of receiving your order to request a resolution.
How to Request a Replacement
If you receive an incorrect or damaged item, please email our support team with:
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Your order number
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A clear photo of the issue
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A brief description of the problem
Upon review, we will determine whether a replacement or store credit can be issued.
Note:
Due to the nature of custom printing, slight variations in color, print placement, or sizing / fit may occur. These do not qualify as defects.
DARK STAR DOWN AND ALL 16 SUBSIDIARY COMPANIES ARE PART OF A SERVICE-DISABLED VETERAN-OWNED T-SHIRT EMPIRE.
ALL DARK STAR DOWN COMPANIES OPERATE INDEPENDENTLY UNDER THEIR OWN CORPORATE LAWS AND BUSINESS PRACTICES.
At Dark Star Down We utilize Printful.com to fulfill T-Shirt orders.
We strive to ensure the highest quality in every order. We will do our best to ensure you are satisfied.